Fixing “Browser Paused”, “Kicked from Queue”, and “Can’t Login” Errors After Subnet Setup

Created by Sega Mendoza, Modified on Tue, Apr 29 at 12:14 PM by Sega Mendoza

If you are experiencing issues like:

  • Getting stuck in a Browser Activity Paused Error

  • Being randomly kicked from the queue

  • Unable to log in to Ticketmaster errors



Follow these steps:


1. Launcher Login & Chrome Config Push

  • Log in via the PrivateTabs Launcher app.

  • Reset the Chrome Engine Config.

    •  Click "Reset App."



  • Click "Delete App Data."



  • Once you see the blue "App Data Clear Successfully" text, click the "Go Back" button to sign in to your account.


2. Open All Profiles


  • Open each profile in your PrivateTabs account one by one to sync IPs.

  • Load each profile one by one.

    • On each profile:

      • Click the PT Extension (green icon).

  • Click the left pink button that says "Clear This Tabs Cookies".


⚠️ Make sure to UNCHECK the rotate Profile Proxy checkbox then click “Clear Browsing Data”.




3. Log In to Ticketmaster on Each Profile

  • Once steps above are completed, log in to TM from each profile.



Why This Works

When subnet groups are changed or reassigned, browser-level data may still retain cached elements from old configurations. This can lead to:

  • Misaligned IP assignments

  • Session mismatches

  • Failed Ticketmaster authentication



By clearing all settings without rotating the IP, we ensure the session stays aligned with the newly assigned subnet.





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